Community Guidelines

These Community Guidelines explain the standards expected from everyone who uses TribeBoard. TribeBoard is designed for families, parents, guardians, caregivers, schools, organisations, and trusted users who coordinate children, activities, schedules, school runs, and household responsibilities. These Guidelines help keep the platform respectful, safe, private, and trustworthy.

These Guidelines should be read together with the TribeBoard Terms of Service v1.1, Privacy Policy v4.1, Child Safety Policy v1.1, Delete Account Policy v1.1, Cookie Policy, and any applicable School Data Processing Addendum. If there is a conflict, the Terms of Service and Privacy Policy will govern legal and privacy matters.

All users should follow these principles when using TribeBoard.

Use TribeBoard honestly and lawfully.

Protect children and child-related information.

Respect privacy and permissions.

Communicate respectfully.

Only access information you are authorised to view.

Report safety, privacy, or security concerns promptly.

Users must treat other users respectfully. TribeBoard must not be used for harassment, intimidation, bullying, threats, abuse, discrimination, or hostile communication. This applies to families, caregivers, schools, organisation staff, support teams, and any other users of the platform.

Users must not use TribeBoard in any way that exploits, endangers, harasses, abuses, or places a child at risk. Child Profiles, child photographs, journey information, school information, and location information must be handled carefully and only by authorised persons.

Users must not use TribeBoard to track a child, parent, caregiver, family member, staff member, or any other person without lawful authority. Location sharing must only be used for legitimate family, school, activity, or journey coordination purposes.

Users must not impersonate another person or organisation. This includes pretending to be a parent, guardian, caregiver, school, organisation administrator, driver, teacher, or TribeBoard representative.

Users who create or manage Child Profiles must have lawful authority to do so. Users must not create false Child Profiles, upload child information without authority, or misrepresent their relationship to a child.

Users must only upload child photographs or child-related content where they have authority to do so. Content involving children must not be inappropriate, exploitative, misleading, harmful, or shared with unauthorised persons.

Users must not upload, share, or store content that is unlawful, harmful, abusive, exploitative, discriminatory, defamatory, fraudulent, threatening, or designed to compromise the platform. Users must never upload child sexual abuse material or any content that exploits children.

Users must respect the privacy of others. Users must not copy, export, screenshot, share, or disclose child information, family information, school information, journey details, or location information outside TribeBoard unless they have lawful authority and a legitimate reason.

Schools and organisations using TribeBoard must manage staff access responsibly, remove access when no longer required, keep information accurate, obtain necessary permissions, and report misuse promptly. Staff members must only access information required for their authorised role.

Parents, guardians, and household administrators are responsible for inviting only trusted caregivers and household members. Access should be removed when a caregiver, visitor, or household member no longer needs it.

Users must not interfere with TribeBoard’s operation. Prohibited conduct includes hacking, scraping, reverse engineering, credential theft, unauthorised scanning, introducing malware, bypassing security controls, or attempting to access systems without permission.

TribeBoard must not be used for spam, mass unsolicited messages, misleading promotions, unauthorised advertising, fraudulent activity, or unrelated commercial solicitation.

Users should report child safety concerns, privacy violations, unauthorised tracking, impersonation, harassment, inappropriate content, security issues, or suspicious account activity as soon as possible. Reports may be sent to support@tribeboard.app, privacy@tribeboard.app, or security@tribeboard.app.

TribeBoard is not an emergency service. If a child or any person is in immediate danger, users must contact emergency services, law enforcement, medical services, child protection authorities, or the relevant school/responsible adult first.

Where TribeBoard reasonably believes that these Guidelines, the Terms of Service, the Child Safety Policy, or applicable law have been violated, TribeBoard may remove content, restrict permissions, suspend accounts, terminate accounts, disable features, freeze organisation access, or cooperate with lawful authorities.

Users are encouraged to make good-faith reports when they genuinely believe that a safety, privacy, or security concern exists. Knowingly false or malicious reports may result in account restrictions, suspension, or termination.

TribeBoard may update these Community Guidelines from time to time. Material updates may be communicated through website notices, in-app notices, email, or other reasonable methods. Continued use of TribeBoard after updates become effective constitutes acknowledgement of the updated Guidelines.

For questions or reports related to these Guidelines, contact TribeBoard at support@tribeboard.app, privacy@tribeboard.app, or security@tribeboard.app.

Data Envy (Pty) LtdRegistration Number: 2020/208976/0715 Lottering Street, Bendor Park, Polokwane, Limpopo, South Africa, 0699Website: www.tribeboard.appSupport: support@tribeboard.appPrivacy: privacy@tribeboard.appLegal: legal@tribeboard.appSecurity: security@tribeboard.app

Version History

Version

Date

Description

1.0

7 June 2026

Initial Community Guidelines for TribeBoard